12:00pm - 6:00pm
TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. ALL USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE.
RETURN POLICY: "ALL SALES ARE FINAL ... NO RETURNS, NO EXCHANGES, NO EXCEPTIONS".
When you place a Pre-Order online with Grandasia, Inc, dba Grandasia Bridal & Fashion (Grandasia), you can be confident that you will receive a new, fresh, authentic dress in the size/color that you request. (Please consult the correct vendor size chart to determine the size you would like to order). If you have questions regarding what size to order please do not hesitate to contact us at 1-617-328-6380, a Customer Service Team Member will be happy to review your measurements with you to help recommend what size you should order.
Please note a Pre-Order transaction is not a confirmed sales transaction as an item’s availability varies depends on the specific color and size combination. By completing a Pre-Order transaction you are simply Pre-authorizing payment to our store in the event the item is available to ship within the time frame that is acceptible to you as our customer. We will confirm availability before debiting your account for the actual payment.
In-Stock Promotional items or Ready to Ship items are not 100% brand new as they represent Showroom Samples from our Grandasia Showroom. Unless we specifically note that an in-stock item is brand new or have some specific imperfections, all In-Stock dresses will have some minimal fitting room wear and tear.
All online dress orders are Final Sale, as are all other purchases. This is the same policy we employ in our store.
Due to the delicate nature of our soft products, like other websites that sell prom and evening dresses, we do not give refunds, we do not take returns, we do not make exchanges and we do not give store credit on any orders. We do not accept cancellations on orders for any reason. We will not be responsible for you ordering the incorrect size, style or color. Dresses will fit each person differently depending on her particular figure. If in doubt, we recommend ordering the size that will accommodate your largest measurement. Alterations may be necessary to attain the best fit. Alterations are always at an addition cost.
It is your responsibility to order the correct size, color and style. Please make sure you give us the correct wear date (date you need the dress by) when ordering. This is the date that we base our order on. We will not order the dress or charge your card, unless we can guarantee delivery by that date. Although your dress may arrive sooner, we have up until the date you specify on your order to deliver the dress via standard ground shipping within the continental United States.
We track all shipments to confirm delivery. If you would like expedited shipping there is an additional charge based on the type of shipping, the weight of the dress, and location dress is being sent to. Please call us at 1-617-328-6380 if you would like expedited shipping. If, for any reason, your dress is not available in time for this date, your money will be refunded in full. We reserve the right to refuse any order when we cannot independently verify the cardholder and/or the address. (It is best to have the same billing and shipping address).
*Please Note: Some dresses may have zippers that do not lay completely smooth when the dress is put on. It is not a defect. It is necessary for the manufacturer to design some dresses with fabric cut on the bias (angle). It is what make the fabric drape as well as it does. It is not necessary to correct through alterations which is not recommended. We will not be responsible for this possibility.
All dresses are inspected by our quality control team prior to leaving our store. We are not responsible for the condition of the dress once it leaves our store.
Please check your order carefully before submitting.
If you refuse delivery of an item that is shipped to you, we will reship it to you, and charge you for all shipping charges incurred.
Please be assured that we respect and protect your privacy. All credit card transactions are secure.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Grandasia disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Grandasia does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Grandasia does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Grandasia shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Grandasia has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Grandasia product is mistakenly listed at an incorrect price, Grandasia reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Grandasia reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Grandasia shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Grandasia without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Grandasia. The collective work includes works that are licensed to Grandasia. Copyright 2017, Grandasia. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Grandasia or purchasing Grandasia products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Grandasia or to purchase Grandasia. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Grandasia. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Grandasia may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Grandasia.
Your use of this site shall be governed in all respects by the laws of the state of Massachusetts, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Grandasia products) shall be in the state or federal courts located in Massachusetts. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Grandasia products) must be commenced within one (1) year after the claim or cause of action arises. Grandasia's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Grandasia may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Grandasia or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Grandasia does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Grandasia is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Grandasia reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Grandasia in its sole discretion.
You agree to indemnify, defend, and hold harmless Grandasia, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Grandasia may link to sites operated by third parties. However, even if the third party is affiliated with Grandasia, Grandasia has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Grandasia. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Grandasia seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).